Refund Policy

Refund window

New purchases and renewals are eligible for review within 30 days of payment. Refunds are processed through Paddle when approved.

Eligibility

A refund is considered when:

• The request is made in good faith within the refund window.
• The account has not violated the Terms of Service.
• The purchase has not already been refunded or charged back.

How to request a refund

Email [email protected] with the account email, purchase date, and reason for the request. We aim to respond within 2-3 business days.

After a refund

Your access may be canceled or downgraded after the refund is processed. Paddle and your payment provider control settlement timing.